Last updated: 01 Dec 2025

1. Introduction

This Privacy Policy describes how SZ Star Ltd, located at Rotterdam, Netherlands, collects, uses, and protects your personal data in accordance with the AVG (GDPR) and all applicable privacy regulations in the Netherlands.

By using our website, contacting us, or using our services, you agree to this Privacy Policy.

2. Personal Data We Collect

We may collect the following types of personal data:

Information you provide to us

Name
Address
Phone number
Email address
Company details (if applicable)
Payment information
Messages or inquiries sent via forms, email, or phone

Automatically collected data

IP address
Browser type and device information
Pages visited on our website
Cookies and tracking data (see Section 9)

Data related to services

If you book transport, painting, or cleaning services, we may collect:

Pickup/delivery addresses
Project details
Scheduling information
Contact persons and instructions

3. Purposes of Data Processing

We use your personal data for the following purposes:

To provide and deliver our services
To prepare quotes and respond to inquiries
To plan and manage appointments
To process payments and invoices
To improve our website and services
To meet legal obligations
For communication and customer support

We only process personal data when we have a legal basis, such as:

Your consent
Contractual necessity
Legitimate interest
Legal obligation

4. How We Store and Protect Your Data

We take appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, or disclosure.
Measures may include:

Secure servers
Encrypted connections (SSL)
Access controls
Regular software updates
Limited data access by staff

We do not store your data longer than necessary for the purpose for which it was collected.

5. Sharing Your Data

We do not sell your personal data.

We may share data with third parties only when necessary, such as:

Payment processors
Transport partners or subcontractors
IT and website hosting providers
Administrative or accounting services
Government authorities if legally required

Each third party is bound by data protection agreements in accordance with the AVG.

6. Data Transfers Outside the EU

We do not transfer your data outside the EU unless strictly necessary and only to countries with adequate data protection standards or appropriate safeguards.

7. Your Rights Under the AVG (GDPR)

You have the following rights:

Right of access – to know what data we hold
Right to rectification – to correct inaccurate information
Right to erasure – to request deletion of your data
Right to restrict processing
Right to data portability
Right to object to certain processing
Right to withdraw consent at any time

To exercise any of these rights, contact us at:
hello@szstar.nl

We will respond within the legally required timeframe.

8. Retention Periods

We keep personal data only as long as necessary for:

Service performance
Legal obligations (e.g., tax administration)
Business needs

After these periods, data is securely deleted or anonymized.

9. Cookies & Tracking Technologies

Our website may use cookies to improve functionality and analyze usage.

Types of cookies:

Essential cookies (required for basic website operation)
Analytical cookies (e.g., visitor statistics)
Functional cookies (to remember preferences)

Upon your first visit, you will be asked for cookie consent when required.

You can disable cookies through your browser settings.

10. Contact Information

If you have questions about this Privacy Policy or your data rights, contact us:

SZSTAR.NL

Rotterdam, Netherlands
hello@szstar.nl

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page. The date at the top indicates the most recent update.